Overview of Thiên Đức Garment Manufacturing Company

Thiên Đức is currently recognized as one of Vietnam’s leading garment manufacturers specializing in premium headwear products.

Established in 2020, Thiên Đức belongs to a group specializing in the manufacturing and design of high-end caps and hats. The company is capable of producing complex products and is particularly strong in handling orders that require flexibility in quantity and short delivery lead times.

• Product lines: sports caps (baseball, golf, etc.), outdoor hats, bucket hats
• Main export markets: United States, South Korea, Japan, EU, United Kingdom, and Canada
• Key customers: Sunday, DIY, etc.
• Factory certifications: CTPAT, Walt Disney FAMA Certified, Higg Index

If you are looking for a partner capable of delivering premium-quality products with a flexible supply chain that can quickly adapt to market changes, Thiên Đức could become a strategic manufacturing partner for your business in the future.

Challenges and Difficulties Faced by Thiên Đức

Since its establishment, Thiên Đức has maintained steady growth in both operations and business performance, even during the post-COVID period.

However, with a mindset focused on continuous improvement and the ambition to achieve a sustainable competitive advantage over other companies in the industry, Thiên Đức’s Board of Directors approached ALC Consulting with the following objectives:

• Updating management knowledge and modern management methods for managers, most of whom were promoted from worker positions
• Building a true continuous improvement culture where departments can proactively identify issues and propose solutions to improve existing operational processes and continuously enhance productivity
• Enhancing production management skills for line leaders and the production management team.

What Areas Did ALC Support?

As part of its commitment to practicality and delivering the most suitable solutions for the business, the ALC consulting team conducted on-site operational assessments and worked closely with the Board of Directors and management team.

Based on the assessment results and the company’s needs, ALC Consulting implemented the following consulting programs starting in 2025:

Phase 1: Launching the Continuous Improvement Culture and Enhancing Production Line Productivity

In 2025, ALC’s Lean and Operational Excellence consultants worked closely with Thiên Đức’s management team on the following key areas:

1. Enhancing Management and People Development Skills for Production Directors and Supervisors

• Human resource management skills
• Communication and employee motivation skills
• Employee management and training through skill matrix systems
• Data analysis skills

2. Enhancing Skills and Knowledge for Line Leaders

• Line balancing skills using the CBC method developed by ALC
• Production data calculation and operation time-study skills
• Communication and employee motivation skills
• Skills in building and utilizing skill matrices to develop structured worker training plans

3. Production Management System Consulting

• Consulting on daily production meetings between the Production Director and department heads, including meeting content, meeting methods, and approaches to developing a culture of open communication and production data analysis.

• Consulting on KPI system development and KPI digitalization through management dashboards for effective performance monitoring and management.

4. Consulting on Implementing a CONTINUOUS IMPROVEMENT CULTURE through a company-wide 5S project

5. Consulting on Implementing a CONTINUOUS IMPROVEMENT CULTURE through a company-wide KAIZEN project

Phase 2: Ensuring the Formation of a Sustainable Improvement Culture

ALC worked closely with Thiên Đức’s Board of Directors and the core 5S team through communication, training, and project management activities to ensure the successful development of a continuous improvement culture across the entire organization.

ALC also partnered with Thiên Đức’s management team and the Kaizen core team to provide communication, training, and project management support, ensuring the establishment and sustainability of a company-wide continuous improvement culture.