Dự án Diversatek – Cải tiến bộ phận R&D, chất lượng và năng suất nhà máy thiết bị y tế

About Diversatek

Established in 2010, Diversatek Vietnam is part of the U.S.-based Diversatek Group, specializing in the manufacturing of advanced medical devices supplied to hospitals and healthcare organizations in the United States, including endoscopic systems and surgical instruments used in minimally invasive procedures.

Diversatek’s manufacturing and operational processes are required to strictly comply with ISO 13485 medical standards, while also maintaining the high level of precision and stability commonly demanded in the electronics industry.

Since 2024, Diversatek Vietnam has gradually become one of the group’s key manufacturing facilities with strong productivity and operational performance. In 2025, the company marked another major breakthrough by expanding with an additional factory and increasing in-house production of critical components to strengthen supply chain independence and long-term operational capability.

What left the strongest impression on the ALC consulting team was the humility, vision, and genuine leadership mindset of the CEO of Diversatek Vietnam. He is deeply committed to developing employee capability and creating the best possible environment where people can truly feel happy coming to work every day.

If you ever have the opportunity, we highly encourage you to visit Diversatek Vietnam to experience firsthand the practical and inspiring people policies built by the leadership and HR teams. Without the need for publicity or awards, the true happiness of the management team comes from seeing their employees genuinely happy at work.

Challenges & Improvement Goals at Diversatek Vietnam

Although Diversatek Vietnam has achieved strong business and operational results, the leadership team continuously believes in the mindset of:

  • Updating management knowledge and modern operational methodologies
  • Consulting and building a competency management framework system across departments
  • Inspiring and developing a Kaizen culture within the management team

How ALC Supported Diversatek Vietnam

Staying true to ALC’s commitment to practical implementation and tailored solutions, our consulting team conducted on-site operational assessments and worked directly with the leadership team and department managers.

Based on the assessment results and management expectations, ALC implemented the following consulting activities:

  • Consulting on the development of a “Problem Awareness Culture,” where each department builds the mindset and capability to identify issues early, viewing every problem as an opportunity for process improvement.
  • Consulting and building competency management systems for the R&D, Quality, and Production departments, including skill matrices and capability training programs based on those competency frameworks.
  • Consulting on effective daily startup meeting methods for production directors and shift leaders to improve communication, alignment, and operational responsiveness.
  • Providing practical AI knowledge and applications for office teams to improve productivity and modern workplace efficiency.